Policies

Privacy Policy

How Araam Aesthetics collects, uses and protects your personal information, in line with the UK GDPR and the Data Protection Act 2018.

Who we are

Araam Aesthetics, The Plaza, 535 King's Road, First floor, Unit 1.24, London SW10 0SZ, is the data controller for information you share with us.

What we collect

Contact details (name, email, phone), appointment history, and the medical history, consent forms and clinical photographs needed to treat you safely.

Messages you send through our website chat assistant, and basic technical data such as browser type.

How we use it

To assess your suitability for treatment, provide care, manage bookings, respond to enquiries and meet our legal and insurance obligations.

We never sell your data. Clinical photographs are only used for marketing with your separate written consent.

Who we share it with

Trusted providers who help us run the clinic, such as our booking system (Pabau), and your GP or other clinicians where medically necessary or with your consent.

How long we keep it

Medical records are kept for at least 8 years after your last treatment, as recommended for clinical records. Other data is kept only as long as needed.

Your rights

You can ask to access, correct or delete your data, or object to how we use it. Contact hello@araamaesthetics.com or +44 (0)7347 594504. You may also complain to the Information Commissioner's Office (ico.org.uk).